Recent News

We’re getting in touch to inform you about a serious vulnerability in a WordPress plugin that is commonly used: This vulnerability allows attackers to access the servers of all sites using older versions of the Slider Revolution and Showbiz Pro (WordPress) plugins by ThemePunch. The vulnerability exists for all versions of Slider Revolution earlier than version 4.2 (released in February 2014) and all versions of Showbiz Pro (WordPress) earlier than 1.5.3 (released in January 2014). We...

Our former mail server at mail.dytek.net (208.78.186.9) is being de-commissioned. This server has been in legacy status for a time. This also served as one of our DNS Servers as NS4.dytek.net

Please take notice that this server no-longer will be available. If you have devices our resources that utilize this server please make changes necessary to avoid service disruptions.

AFFECTED SERVICE: Plesk Server(s) Scheduled start date: 2014-07-21 9pm EST

WHY WE’RE UPGRADING: Your current Plesk account is powered by Parallels® Virtuozzo 4.X, which is reaching its scheduled end of life (EOL). To keep your service current, we’re migrating our Plesk server(s) to a server that’s running the latest version of Parallels Cloud Server 6. You can learn more about the Parallels Server Lifecycle Policy here: http://www.parallels.com/support/policy/server-lifecycle/...

AFFECTED SERVICE: Plesk Server(s) Scheduled start date: 2014-07-17 18:22:33 EST

WHY WE’RE UPGRADING: Your current Plesk account is powered by Parallels® Virtuozzo 4.X, which is reaching its scheduled end of life (EOL). To keep your service current, we’re migrating our Plesk server(s) to a server that’s running the latest version of Parallels Cloud Server 6. You can learn more about the Parallels Server Lifecycle Policy here: http://www.parallels.com/support/policy/server-lifecycle/...

Our offices will operate on a limited schedule for the week of July 4th (Monday - Friday) and will be fully closed on July 4th to allow our staff to enjoy the holiday with family and friends.

As always our online ticket system is available 24/7/365 and if you need a callback just leave a message on our support line and someone will return your call as soon as possible.

Parallels the software vendor for our Helm 4 Windows Hosting Management system has announced that it will reach end of life on December 31, 2014:

We would like to notify you that all versions of Parallels Helm will reach “End of Life” and “End of Support” status, as of December 31, 2014. This means that Parallels will cease further development and security fixes and will no longer be accepting technical support requests related to Helm.

Dytek will continue to allow customers to host...

Update: 5:05pm EST We are starting to see connectivity to the data center come back online at this time.

Update: 5pm EST This issue has been determined to be entirely outside of our network, and all of our services have remained online and working. The connectivity issues are due to certain ISPs and their backbone connections. We will update this incident as we have further information. Thank you for your patience while these ISPs correct the connectivity issue.

Description: We are...

Description

Our Engineers noticed a high load during the course of the day on Cluster.04 due to Storage Segment.05. At this time, Storage Segment.05 has been brought offline temporarily to help mitigate the effects on the rest of Cluster.04. All other Storage Segments on this Cluster should not be experiencing any issue other than a bit of latency, which should go away shortly.

For those on the affected Storage Segment, our Engineers are working to restore access as soon as possible...

Our offices will operate on a limited schedule on Monday, Sept 2nd in observation of the US Federal Holiday of Labor Day. We will resume normal operations on Tuesday, Sept 3rd.

As always our ticket based support and services will be available 24/7 online via our website at www.dytek.net under the SUPPORT section.

Our offices will operate on a limited schedule on Thursday, July 4th in observation of the US Federal Holiday of July 4th Independence Day. We will resume normal operations on Monday, July 8th.

As always our ticket based support and services will be available 24/7 online via our website at http://support.dytek.net .