Recent News

This announcement is to inform active customers that we will begin winding down services on DV1 as it is end of life. Customers can migrate their sites by contacting us directly and most have been contacted proactively by administration and support.

This service will be shut down no later than 12/15/2026

Contact us if you have any questions.

10/21/2026 12:45 PM EDT

CISA strongly urges organizations to immediately patch the recently disclosed critical vulnerabilities in PHP, CVE-2026-109618 and CVE-2026-109619. These vulnerabilities, known as “php2shell,” allow for unauthenticated remote code execution in PHP and affect all PHP installations serving web requests. Organizations should immediately update to PHP 8.5.12, 8.4.27, 8.3.36, or 8.2.35 to fix these vulnerabilities. While CISA has not observed exploitation of these...

We are upgrading our MySQL database servers from Percona Server for MySQL 5.7 to 8.4 LTS. Version 5.7 has reached end of life, and 8.4 gives you current security updates, better performance, and long-term support.

The maintenance window is Sunday, October 11, 2026, starting at 10:00 PM Mountain Time (04:00 UTC on Monday, October 12), and may last up to 3 hours, ending by 1:00 AM Mountain Time (07:00 UTC). During that time, MySQL databases will be unavailable, and websites that depend on...

SmarterTools, the developer of SmarterMail, has notified us that the upcoming SmarterMail update will include fixes for reported security vulnerabilities (CVEs). As part of these security improvements, SmarterMail is changing the way App Passwords are generated and handled.

Who is affected?Customers whose email accounts have Two-Factor Authentication (2FA) enabled will be affected. As part of the upgrade, SmarterMail will regenerate the App Passwords for these accounts. App Passwords are...

As part of our continued commitment to reliability and performance, we are actively completing a series of datacenter and server infrastructure upgrades designed to provide a faster, more secure hosting experience for all customers.

While maintenance periods and temporary service interruptions can occasionally occur during major infrastructure transitions, these updates are being implemented specifically to strengthen long-term stability and improve overall platform performance.

Our...

We would like to announce the retirement and migration of our remaining customers from the MT mail platform.

We recommend that within the next 30 days that all customers work with us to migrate your mailboxes and aliases over to our New mail platform ASP1 Smartermail.

If this doesn't occur MT mail users, mailboxes and aliases will automatically transition to Godaddy's Professional Email (powered by Open-Xchange) which may be more expensive depending on your number of...

We were notified about 3:30pm today that our legacy GRID webmail was offline. We have determined this is an issue at our datacenter, on their end. We have alerted them to the issue and they are actively looking into it.

All GRID email customers should be able to access their email via an email client during this issue. Settings for our GRID1 email should be found here:

https://support.dytek.net/kb/a123/email-server-settings.aspx

This Saturday, April 29th, 2023 at 10PM MDT (our datacenter) will be performing an upgrade of our SmarterMail email system. During this time, customers will be unable to send or receive email or any other SmarterMail-related tasks. This upgrade is expected to take up to an hour (1 hour) to complete. Beginning at 10PM MDT and ending at 11PM MDT. Incoming emails will be held by our gateways and delivered once the upgrade is complete so that you do not miss an email.

This new SmarterMail...

Update April 2023: GRID legacy access domains starting with s#### will be retired. Earlier this year we notified you that the Grid's legacy Access Domains would retire along with the Grid infrastructure. This is an update that the Grid infrastructure is scheduled to be decommissioned on April 28, 2023.

To prevent any disruption in service, please update your Access Domains before April 28, 2023. Settings are...

Update: Grid hosting servers have been migrated to the new managed cPanel platform.

Intro: Thank you for being a Grid customer with Dytek. After 15 years, our datacenter is retiring our legacy Grid product and migrating you from your (gs) Grid-Service to cPanel Maximum.

This to inform that your migration is scheduled to start in 7 days. We will send you another reminder 24 hours before your migration begins.

This migration will unlock a whole range of new features, including: ...