Dynamic Technologies - Recent News

ASP1 IIS Hosting (MySQL Upgrade)

Sat, 10 Oct 2026 11:53:00 GMT

We are upgrading our MySQL database servers from Percona Server for MySQL 5.7 to 8.4 LTS. Version 5.7 has reached end of life, and 8.4 gives you current security updates, better performance, and long-term support.

The maintenance window is Sunday, October 11, 2026, starting at 10:00 PM Mountain Time (04:00 UTC on Monday, October 12), and may last up to 3 hours, ending by 1:00 AM Mountain Time (07:00 UTC). During that time, MySQL databases will be unavailable, and websites that depend on them may show database errors.

Please make your own backup of your databases before 10:00 PM Mountain Time on Sunday. We take nightly backups, but a recent copy that you control is the best protection in case anything unexpected happens.

We're keeping mysql_native_password compatibility, so older applications should continue to connect as they do today with no changes. This method is deprecated, so we recommend moving to the newer default, caching_sha2_password, when your software allows. The minimum requirements are:

PHP

- Version 7.4 or newer. PHP 5.x and versions lower than 7.4 are not supported.

.NET Framework

- MySQL Connector/NET 6.10.7 or 8.0.11 or newer (requires .NET Framework 4.5.2 or later), or Devart dotConnect for MySQL 8.12 or newer, which also supports older frameworks.

.NET Core

- MySQL Connector/NET 8.0.11 or newer, or Devart dotConnect for MySQL 8.12 or newer.

Classic ASP

- MySQL ODBC 8.0 or newer. The 5.x ODBC drivers are not supported.

Node.js

- The mysql2 package, version 2.x or newer, on Node.js 8.0 or newer. The older mysql package is not supported.

If your software doesn't meet these requirements, there's nothing you need to do. Your software and database access will keep working as it does now.

SmarterMail Security Update

Tue, 25 Aug 2026 12:45:00 GMT

SmarterTools, the developer of SmarterMail, has notified us that the upcoming SmarterMail update will include fixes for reported security vulnerabilities (CVEs). As part of these security improvements, SmarterMail is changing the way App Passwords are generated and handled.

Who is affected?

Customers whose email accounts have Two-Factor Authentication (2FA) enabled will be affected.

As part of the upgrade, SmarterMail will regenerate the App Passwords for these accounts. App Passwords are used by email clients and applications such as Outlook, Apple Mail, mobile mail apps, and other services that connect to the mailbox when 2FA is enabled.

Customers whose email accounts do not have 2FA enabled will not be affected and should continue using their existing email passwords as normal.

What affected customers need to do

After the update, affected customers will need to:

Log in to webmail using their normal email account password.
A notification/pop-up will display the newly generated App Passwords.
Replace the existing App Password in any email clients or applications that use the account.
Continue using the new App Password for those applications going forward.

The normal mailbox password itself is not being changed. The change applies specifically to the App Passwords used by accounts with 2FA enabled.

Scheduled Update

The SmarterMail security update is currently scheduled for:

Sunday, August 30, 2026 at 5:00 AM UTC

Customers using 2FA should be prepared to update their App Passwords in their email clients after the upgrade.

If you have any questions or would like further technical details, our support team is available to assist.

Server and Datacenter Updates

Mon, 11 May 2026 16:30:00 GMT

As part of our continued commitment to reliability and performance, we are actively completing a series of datacenter and server infrastructure upgrades designed to provide a faster, more secure hosting experience for all customers.

While maintenance periods and temporary service interruptions can occasionally occur during major infrastructure transitions, these updates are being implemented specifically to strengthen long-term stability and improve overall platform performance.

Our team are actively monitoring all systems throughout the process. We understand how important uptime and responsiveness are to your business, and every decision being made is focused on delivering a stronger and more resilient hosting environment for the future.

MT Mail Migration and Retirement

Wed, 27 Sep 2023 21:54:00 GMT

We would like to announce the retirement and migration of our remaining customers from the MT mail platform.

We recommend that within the next 30 days that all customers work with us to migrate your mailboxes and aliases over to our New mail platform ASP1 Smartermail.

If this doesn't occur MT mail users, mailboxes and aliases will automatically transition to Godaddy's Professional Email (powered by Open-Xchange) which may be more expensive depending on your number of mailboxes.

Along with the sunset of their other services, Media Temple is retiring Media Temple Mail. If not manually migrated to ASP1, Godaddy is automatically moving your Media Temple Mail accounts to Professional Email (powered by Open-Xchange).

We'll send you an initial email communication at least 30 days before your migration, and reminders 7 days and 1 day before your migration.

GRID Webmail Outage (resolved)

Tue, 16 May 2023 20:28:00 GMT

We were notified about 3:30pm today that our legacy GRID webmail was offline. We have determined this is an issue at our datacenter, on their end. We have alerted them to the issue and they are actively looking into it.

All GRID email customers should be able to access their email via an email client during this issue. Settings for our GRID1 email should be found here:

https://support.dytek.net/kb/a123/email-server-settings.aspx

ASP1 Smartermail Major Update

Tue, 25 Apr 2023 15:42:00 GMT

This Saturday, April 29th, 2023 at 10PM MDT (our datacenter) will be performing an upgrade of our SmarterMail email system. During this time, customers will be unable to send or receive email or any other SmarterMail-related tasks. This upgrade is expected to take up to an hour (1 hour) to complete. Beginning at 10PM MDT and ending at 11PM MDT. Incoming emails will be held by our gateways and delivered once the upgrade is complete so that you do not miss an email.

This new SmarterMail release brings 100s improvements, bug fixes, new features and more!

• All new web interface

• Exchange-level features such as Delegation and Extended category support

• A complete overhaul of the WebDAV system

• Improved anti-spam protection and support for reporting

• Blocked tracker notifications

• External sender notification

• Easy unsubscribe

• Sender verification shield

• Improved security, Users can review last connections and location details

• eM Client rework for SmarterMail, making it one of the best email clients for SM

• Improved Online Meetings within SmarterMail and scheduling improvements

• Support for BIMI and favicon message icons alongside contact icons

• And much, much more

For the latest features and improvements with eM Client, you must be running eM Client v9.2.1222.0 or newer.

If you would like to review more about the new release, please visit the SmarterTools blog for more information. If you have any questions or concerns, please contact our support department and we will be glad to help!

GRID Email Sunset and Migration

Thu, 08 Dec 2022 02:50:00 GMT

Update April 2023:

GRID legacy access domains starting with s#### will be retired.

Earlier this year we notified you that the Grid's legacy Access Domains would retire along with the Grid infrastructure. This is an update that the Grid infrastructure is scheduled to be decommissioned on April 28, 2023.

To prevent any disruption in service, please update your Access Domains before April 28, 2023.

Settings are here:

https://support.dytek.net/kb/a123/email-server-settings.aspx

=============================================

After approximately 15 years GRID Mail will be sunset, and all mailboxes will be transitioned to a new platform powered by Open Exchange. We expect this transition to take place the first week of February and will have more details coming as the time gets closer.

This is being done by our datacenter as they are retiring the GRID platform. If you are a GRID email customer and have any questions about this please email us or open a support ticket via our support portal.

If you wish to be migrated to our Smartermail service ahead of this transition we can do that for you at no cost in January and recommend this for many of our customers.

January 2023 Update

As we migrate the last customers from our legacy Grid service to our new Shared Hosting, we are preparing to retire the Grid's infrastructure on March 31, 2023.

Upon retirement of the Grid, you will no longer have access to the Grid's legacy access domains. An access domain is a unique hostname that is assigned to a particular service that is designed to always resolve to your service, regardless of whether any other domains have DNS pointing to the service. This allows for various preview and connection functions.

For Grid, the legacy access domains render as s0000.gridserver.com where "s" stands for "site" and 0000 is a unique number assigned to your account and server.

To prevent interruption to your web and email connections using access domains, we advise all current and former Grid customers to follow the instructions below:

GRID EMAIL

If you are using Grid email with an email client, you will need to verify your client is configured to use your email access domain associated with your account. If not, you must update your client to point to the new XXXX-XXXX.accessdomain.com URL associated with your account.

You can find the correct URL for your service by following the instructions provided in this KB article:

http://support.dytek.net/kb/a123/email-server-settings.aspx

GRID Server Hardware and Software Upgrade Soon (complete)

Wed, 23 Nov 2022 03:33:00 GMT

Update:

Grid hosting servers have been migrated to the new managed cPanel platform.

Intro:

Thank you for being a Grid customer with Dytek. After 15 years, our datacenter is retiring our legacy Grid product and migrating you from your (gs) Grid-Service to cPanel Maximum.

This to inform that your migration is scheduled to start in 7 days. We will send you another reminder 24 hours before your migration begins.

This migration will unlock a whole range of new features, including:

- More control & customization over your sites and hosting

- Better performance & security with the most up-to-date hardware and faster updates.

- New website monitoring tools

Reminders about what you need to know

MIGRATION TIMING

Your migration date is set in approximately 7 days from now. The exact timing will be confirmed via reminder emails sent 24 hours before we begin your migration.

WHAT IS BEING MIGRATED

- Your site(s), hosted files and databases

- New backups will need to be set up using the new system once migrated and old backup files will not be moved

- Your DNS management and email service will remain unchanged

WILL MY SITE(S) BE IMPACTED DURING THE MIGRATION?

We expect site(s) will experience some downtime and we re working hard to limit it as much as possible.

FOR DOMAIN(S) AND DNS USING OUR NAME SERVERS

If your domain(s) and DNS are using our name servers, we will automatically point these to your new IP address as part of the migration process. Once migration is complete, all you will need to do is check that everything is working.

FOR DOMAIN(S) AND DNS HOSTED ELSEWHERE

If your domain is registered with another provider and you are not using our name servers, you will need to update your A record (the IP address your website is pointed to) and direct that domain to your IP address.

We will send your new IP address and a reminder to make the DNS changes once the migration is complete.

In the meantime, your site will continue working via our hosting proxy.

Please contact the company that manages your nameservers if you need assistance.

If you re unsure of who manages your domain, try the GoDaddy WHOIS Domain Lookup tool located at https://www.godaddy.com/whois

Questions?

We re always here to help, reach out to our support team via ticket or email for the quickest response.

DV Servers Hardware and Migrations Soon (complete)

Thu, 01 Sep 2022 21:13:00 GMT

Update 12/20/22:

DV1 and DV2 have been migrated to our new VPS platform. This is now considered complete. We will be combining DV1 and DV2 in the coming weeks and the end result will be only a single Plesk Server DV1/Plesk1

DV1 Plesk Update 12/15/22:

We expect this server to be migrated to our new hardware / OS sometime in the next 12-48 hours. Be aware there may be some downtime. We are working to minimize this and will update you via support tickets.

Update 12/9/22:

We expect this migration (hardware / OS) to occur on December 16-17. You may experience some downtime with your Plesk related services. If you have any questions or requests please submit a support ticket for best response.

Notice:

Our datacenter is retiring our legacy DV product (DV1 / DV2) and migrating you to our new Virtual Private Server (VPS) product over the coming months. The exact timing will be confirmed via reminder emails sent 7 days and 24 hours before we begin the migration.

This migration unlocks a whole range of new features, including:

* "Always on" security through 24/7 network monitoring

* Better performance with the most up-to-date hardware

* Same first-class support

Your hosting package specifications will also be upgraded.

Here's what you need to know right now

* Migration timing: The exact timing of your migration will be confirmed via email reminders 7 days and 24 hours before we begin your migration and will be updated on this page.

* What is being migrated? Your site(s), hosted files, databases, email, and IP addresses will be migrated. New backups will need to be set up using the new system once migrated and old backup files will not be moved. Your DNS management and email service will remain unchanged if it is with our DNS. You will also continue to log in from Plesk.

* Will my site(s) be impacted during the migration? We expect site(s) will experience some downtime and our datacenter is working hard to limit it as much as possible.

* What do I need to do? We will automatically migrate your IP addresses as part of the migration process. Once migration is complete, you will need to check that everything is working and enable your new backups through your website.

* If your domain is registered with another provider and you are not using our nameservers, you will need to update your A record (the IP address your website is pointed to) and direct that domain to your IP address. We will send your new IP address and a reminder to make the DNS changes once the migration is complete. In the meantime, your site will continue working via our hosting proxy. Please contact the company that manages your nameservers if you need assistance. If you're unsure of who manages your domain or DNS, try the WHOIS Domain Lookup tool located at https://lookup.icann.org/en .

Questions?

Send us a ticket or email.

DV1 Plesk Offline (resolved)

Fri, 03 Jun 2022 20:54:00 GMT

6/3/22 - we are actively investigating an issue with the DV1 Plesk server. This may be affecting websites and/or email hosted on DV1 Plesk