Recent News

Dear Valued Partner and Dytek End-Users,

As part of Comodo CA’s mission to keep your organization safe, we wanted to share the latest information about Google’s Chrome browser and trust issues.

In April 2018, Google's Chrome browser will begin requiring that all publicly-trusted server certificates are logged in public Certificate Transparency (CT) logs. This will include all Organization Validated (OV) and Domain Validated (DV) certificates, in addition to EV (Extended Validation)...

Level 3 has notified us that on Saturday, November 11th sometime between 1AM and 3AM MST they will be performing network maintenance and core routing upgrades to further improve network performance and reliability. They expect this upgrade to last no longer than 30 minutes.

It has been a long and productive journey, but your (dv) 4.0, runs on an operating system that has reached its End Of Life (CentOS5). We will soon begin upgrading all managed (dv) 4.0 services like yours to our latest managed (dv) w/SSD service free of charge. Once upgraded, your Managed (dv) service will have twice the RAM and faster SSD Storage, on our latest enterprise-class servers. Our latest Managed (dv)'s come with the Plesk Onyx control panel running CentOS 7. This will bring new...

In the near future (days to weeks) we will be performing the Windows Server 2016 upgrade for this web server farm. We are allocating a 2 hour window for completion of this. This will upgrade the core OS to Windows Server 2016 and upgrades IIS to v10. IIS 10 introduces support for HTTP/2 as well as additional performance improvements for our web server farms.

During this time, all websites and access to FTP as well as SmarterStats will not be available to the WEB12 farm. If you are unsure...

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 21, 21:00 PDT Scheduled - We will be performing a scheduled system maintenance on Thursday, September 21, 2017. Here are the important details:

Who is affected?

This maintenance will affect all customers on the following servers: GRID2

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, September 21, 2017.

What is...

Currently iOS 11 has issues with ActiveSync accounts that are connecting to a Server 2016 (IIS 10) web server, services such as Outlook.com, Office 365 and possibly other systems as well. We had hoped Apple would have resolved this semi-critical issue before the public release, unfortunately though, nope.

For ASP1 SmarterMail customers using ActiveSync, we applied the "workaround" which involves disabling HTTP/2 on Server 2016 about 2 weeks before iOS 11 was publicly released, so...

As promised, this is the email describing the details of the SmarterMail outage that occured on Thursday, August 10th 2017. While we do not have a line-by-line breakdown of the exact root cause, we do have details about what caused the spool to stall as well as both a temporary and coming permanent fix.

The issue begins when SmarterMail receives multiple badly formed emails in the spool at nearly the same time. The badly formed emails cause the spam-checking thread to stall until a...

We were notified about 10am of mail delivery issues with customers serviced via ASP1. We are currently investigating this issue with our data-center.

11:45am EST: This issue has been corrected. Please allow a few hours for normal delivery to resume while the server spool catches up.

Overnight last night and this morning until about 9am we had a DNS issue in our Hickory Datacenter that created email delivery issues or customers on our Legacy Smartermail (Helm) server. You may have received rejections if messages did not go through. This should be resolved at this time. If you continue having delivery issues please open a support ticket in our support center.

https://www.us-cert.gov/ncas/alerts/TA17-132A

Recommended Steps for Prevention

- Apply the Microsoft patch for the MS17-010 SMB vulnerability dated March 14, 2017. - Enable strong spam filters to prevent phishing e-mails from reaching the end users and authenticate in-bound e-mail using technologies like Sender Policy Framework (SPF), Domain Message Authentication Reporting and Conformance (DMARC), and DomainKeys Identified Mail (DKIM) to prevent e-mail spoofing. - Scan all incoming...