GRID Email Service Interruption (resolved)

Approximately 4pm today we were alerted to an authentication DB error with our Grid mail service.  We are currently investigating this issue and have reported it to our datacenter for resolution.
 
Identified - Engineers are currently working on an issue affecting multiple Grid Mail Nodes. Affected customers may experience difficulty sending and receiving email. 

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution. 

Symptoms: 
• Inability to send or receive email via IMAP, POP, or SMTP. 
 
This issue is now resolved as of 4:45pm.
Published: 8/15/2016 at 1:12 PM

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