(SMARTERMAIL) Adjust Spam Filter Settings for SmarterMail

Frequently email users may receive junk email or "SPAM".  This is an unfortunate fact of the Internet and especially for users who have common or well known or published email addresses.  We have default filters on our servers which block many of these email messages before they reach you however some messages do make it through.

• Do not include your email address in chain messages or forwarded messages
• Do not publish your email address online in clear text, like on a website
• Use a unique email prefix such as j.doe@domain.com instead of john@domain.com
• Avoid using your email address to sign up or register for free services or offers online

First you should log on to your Online Email Account by going to http://mail.yourdomain.com (replace with your domain name)

After logging in to your account select SETTINGS / MY SPAM FILTERING

Select the option to OVERRIDE SPAM SETTINGS FOR THIS ACCOUNT

Then go under the ACTIONS TAB and adjust the settings according to your own personal needs.

Click SAVE at the top to save your selection and settings.  See the example below.

You can also add specific addresses or domain names under the TRUSTED SENDERS section for users that you do not want to ever be blocked.