Setting up iPhone for email

Using an iPhone with Your Email

You can always use Web-Based Email to send and receive email messages. But you also can view your email with an email client. To access your email through an iPhone®, add an account with the settings outlined below. This article's screenshots use iPhone firmware 3.1.2, but previous versions use the same settings.

NOTE: iPod Touch users may also use these settings, but must connect via Wi-Fi to send and receive email.

Before You Start:

You need the names of your incoming and outgoing servers to set up email with a client.  Below are examples

  1. Incoming Server: Outgoing Server: * replace with your actual domain name
  2. Continue with the procedures outlined below to set up your email client.

To Use an iPhone with Your Email

  1. From the Home screen, tap Settings.
  2. On the Settings screen, tap Mail, Contacts, Calendars.
  3. Tap Add Account....
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Complete the following fields, and then tap, Save.
    The name to display on your email.
    Your email address.
    Your email account password.
    A description of the email address to display in the email account list on your iPhone.
  7. Tap POP.

    NOTE: Some users should use IMAP (Smartermail).  If you have trouble with POP please select the IMAP option.  To use IMAP, your email account with us must support IMAP functionality.

  8. Enter your Incoming Mail Server information:
    Host Name
    User Name
    Your full email address.
    Your email account password.
  9. Enter your Outgoing Mail Server information:
    Host Name
    * SMTP Authentication is required.  If you have trouble sending messages please refer to our tutorial regarding this topic:  SMTP Relay Errors
    User Name
    Your full email address.
    Your email account password.
  10. Tap Save.

NOTE: As a courtesy, we provide information on the use of certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. iTunes®, iPhone® and iPod® are trademarks of Apple Inc., registered in the U.S. and other countries. All rights reserved. We are not affiliated with, endorsed or sponsored by Apple or Apple products.