Update - incident resolved.
Update - After a potential fix was implemented, the DNS lookup failures continued to occur. At this time our investigation continues.
Mar 20, 19:53 PDT
Investigating - We are continuing our investigation into this issue.
Mar 20, 18:25 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 16:27 PDT
Investigating - Engineers are currently mitigating an issue with the GRID network, which may affect your connectivity to some services. Engineers are currently working on bringing this back to optimal performance.
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution