This evening at 11PM MST we will be restarting our SmarterMail system to apply an emergency patch meant to resolve the issue of not being able to add contacts through the webmail interface. This is an issue that over 3 dozen customers have contacted us about since reported several weeks ago. The update was released several weeks ago, but was held off due to the holidays. Due to the nature of the issue and the impact it produces (not being able to add contact is a problem) we are applying this build ahead of the SmarterMail 16 release.
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For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.