GRID 1 Service Interruption



Our  Engineers noticed a high load during the course of the day on Cluster.04 due to Storage Segment.05. At this time, Storage Segment.05 has been brought offline temporarily to help mitigate the effects on the rest of Cluster.04. All other Storage Segments on this Cluster should not be experiencing any issue other than a bit of latency, which should go away shortly.

For those on the affected Storage Segment, our Engineers are working to restore access as soon as possible. We apologize for any inconvenience this may have caused.

If you are not sure which Storage Segment your GRID is located on, you can find this information in the Server Guide section of the AccountCenter.


  • Inability to access websites, FTP, or SSH


  • As of 4:40pm EST most sites are back online or coming back up.  We will continue to monitor the issue.