Grid1 Offline

Description

We are currently experiencing an issue with GRID1 that is affecting service uptime for customers.

Symptoms

Inability to access web, email, and FTP.

Updates (4)

  1. July 10, 2012 10:16 am EST

    Notification to server group.

    July 10, 2012 10:37 am EST
    Our server group has confirmed that there are intermittent connectivity problems to our GRID1 server cluster.  The issue is being worked on currently.


    July 10, 2012 11:25 am EST
    Our server group believes this issue is now resolved.  We will keep an eye on it for the next hour before closing this incident.  The problems was related to a Network routing issue at our DataCenter.

    July 10, 2012 12: pm EST
    We have re-opened this incident.  A few moments ago we started getting reports that Grid1 was not reachable.  This is a network related incident and we have notified our Datacenter to review and resolve this issue.  Standby for further updates.

Published: 7/10/2012 at 7:24 AM

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