How do I access my email when I am away from the office or home?

Accessing email away from your own computer is no problem and quite easy using our Webmail system which is included with all Email Hosting Packages.

For SmarterMail / Helm Clients:
In general you should be able to login to access your email and email account settings by going to http://mail.yourdomain.com *replace with your domain name* Once you are there you should login using your full email address and password used for your email account.  If you are unsure of what your email password is please contact your domain administrator or have the account holder on file to submit a Support Ticket.

For GRID Clients:
In general you should be able to login to access your email and email account settings by going to http://www.yourdomain.com/webmail*replace with your domain name* Once you are there you should login using your full email address and password used for your email account.  If you are unsure of what your email password is please contact your domain administrator or have the account holder on file to submit a Support Ticket.  (some users use the access domain at http://grid1.dytek.net/webmail or http://grid2.dytek.net/webmail) depending on which Grid Service your account is on.

For DV / Plesk Clients:
In general you should be able to login to access your email and email account settings by going to http:/webmail.yourdomain.com  *replace with your domain name* Once you are there you should login using your full email address and password used for your email account.  If you are unsure of what your email password is please contact your domain administrator or have the account holder on file to submit a Support Ticket.

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