We provide a variety of backup options for all of our hosting accounts.
For clients with direct access to our Helm Control Panel you can create snapshot backups of your website at any time and save it to our server or download it for safe keeping. This can be done by accessing the following:
HELM > My Account > Domains > yourdomain.com > Website Backups
We recommend that all clients keep a valid backup of their content.
We also keep a 30 day, daily backup of most data stored on our servers. This may exclude large files and some special files and documents. Please contact us directly using the Ticket System if you need an emergency back of your site from our backup sets.